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Privacy Policy

Stalsen is committed to preserving the privacy of all visitors to www.stalsen.com. Please read the following privacy policy to understand how we use and protect the information that you provide to us. By registering or placing an order on this site, you consent to the collection, use and transfer of your information under the terms of this policy.

1. Information that we collect from you

When you visit, register or order products or services on www.stalsen.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as information about you from emails or letters you send to us.

2. What are cookies and why do we use them

When you use the stalen.com site, your browser may alert you to the fact that a cookie is being sent to your PC. Without a session, web sites have no "memory" and you would not be able to remain logged in when you moved between pages, as each click would treat you as a completely new visitor. Nor would you be able to have a shopping basket as there would be no mechanism to connect you to a previous website action.

stalsen.com uses a type of cookie known as a "Session Cookie" which is stored in your computer's memory and deleted when your web browser is closed. Individuals, advertisers or any other companies do not have access to cookies set by stalsen.com. This session cookie does not collect information from your computer and does not hold any personal information. It merely acts as a reference to your website session.

Session cookies used by stalsen.com are not harmful to your computer in any way, however if you choose not to accept cookies, then we use an alternative method to remember your session. You may notice a longer URL in your web browser's address bar that may contain session variables.

In addition to the session cookies noted above, stalsen.com also uses some persistent and semi-persistent cookies in order to operate Google Analytics and Google Maps. Google Analytics is used because it helps us accurately understand how visitors use the web site, such as the number of visitors, how visitors arrive at our site and the most popular pages viewed. This is to ensure that we optimise the service in terms of content, speed and availability to allow us to ensure that the web site is available when you want it; with the content you want at a speed that allows you to use it effectively. To do this Google Analytics uses cookies.

3. Removing and disabling cookies

If you do not wish to accept cookies on to your machine you can disable them by adjusting the settings on your browser. However this will affect the functionality of the websites you visit.

For more help on how to disable your cookies or delete them visit www.aboutcookies.org

4. Use of your information

Your information will enable us to provide you with access to all parts of our site and to supply the goods you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services. Further, where you have consented, we might also use your information to let you know about other products which we offer which may be of interest to you including contacting you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted in the future, please let us know.

We also use this data for credit management purposes – for full details of this; please see terms and conditions of supply.

5. Data Protection

At Stalsen the privacy of our customers is of paramount importance to us. stalsen.com collects, stores and uses personal information to enable us to deliver the best possible service to our customers. We comply with the Data Protection Act of 1998 and will not share any personal information without our customers' consent. If you have any queries about our privacy policy please do contact us on 0800 059 9945.

6. Disclosure of your information

The information you provide to us will be held on our computers in the UK. Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

7. Security and data retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

8. Accessing and updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

9. Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.

10. Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:
Intego Corporate Ltd, 88 Wood Street, 10th - 11th Floor, London, EC2V 7RS, UK, Email: info@stalsen.com,

11. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.